Track Your Order
Check your order status instantly using the tracking form below (enter your Order number, email, or tracking number).
Tracking FAQs
- Processing time: 2–3 business days (we're packing your order).
- Shipping time: 5–13 business days after we hand it to the shipping company.
- Example: Ordered on Monday → Shipped by Wednesday → Delivered in 1–2 weeks.
- Wait 3–5 business days: Carriers often batch-scan packages during pickup.
- Still no updates after 5 days? Contact us so we can investigate!
- Info Received Status: Most orders start moving within 2–5 days after this status.
- Your Order ID can be found in your order confirmation email. It typically starts with "#S" and contains numbers and letters.
- Check with household members or neighbors.
- Verify the shipping address in your order confirmation email.
- Contact your local post office/carrier for delivery details (e.g., GPS proof of drop-off).
